Missed appointments and late cancellations affect my business and other clients. To give me time to fill a vacant appointment, I request that you provide as much notice as possible if you wish to cancel your booking. I aim to be as flexible as possible and I appreciate that things sometimes happen beyond our control. Cancellation fees may be waived at my discretion following a discussion about your circumstances.
To cancel an appointment, please call Marina on 07595 435516.
Charges for cancelled/missed appointments:
• 24 hours’ notice of a cancellation will incur the full session charge as it maybe difficult to fill the appointment.
• Missed appointments will be charged at the full price of the session.
• Arriving late for your appointment, your appointment may be shortened to end at the scheduled time.
Soul Sensations Reflexology reserves the right to:
• Cancel a session by giving 24 hours’ notice.
• Cancel a session without notice in the case of illness or the room being unsuitable for use.
• Cancel a session withoutnotice if the client is intoxicated or suffering from a contagious illness.